Only the applicant or the person (18 y/o above) authorized in the Special Power of Attorney (SPA) will be recognized to sign the MOA. Moreso, once the authorized person has affixed his/her signature it is assumed that he/she is fully aware of the responsibilities and has fully understood all the provisions of the MOA.
The applicant can (1) agree to pay for the service line going to his/her house or (2) the applicant must pay all the pending arrears at LARC.
Meter damages include broken meter, burn on meter, broken meter glass, disconnected lines immediately after/before the meter, stolen meter etc.
The registered customer/representative shall pay for all the fees.
The customer can protect his/her meter by placing a metal meter cage provided that it does not in any way deter the meter from functioning properly and it can still be read by the meter reader.
Php 4,400.00 (Meter fee Php 2,160.00 + Penalty Charge Php 2,240.00).
Meter damage includes broken meter, broken meter glass, meter with burn, damaged inlet spot. .
If the consumption is 0-10 cubic meters, LARC automatically bills its concessionaires the minimum water consumption of 10 cubic meters.
The penalty charge is 10% of total water bill
The water bill may be paid at LARC Offices or thru the accredited payment centers and banks listed below:
|LARC Offices||Who can pay?|
|LARC Corporate Center, KM 65 Manila South Road, Purok 5 Maahas, Los Baños, Laguna||Los Baños and Bay concessionaires (mga konsesyunaryo sa Los Baños at Bay)|
|LARC Calauan Extension Office, Marfori Ave., Prinza, Calauan, Laguna||Calauan, Victoria and Nagcarlan concessionaires (mga konsesyunaryo sa Calauan, Victoria at Nagcarlan)|
|Accredited Payment Centers|
|Palawan Pawnshop and Palawan Express Padala (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|7-Eleven stores nationwide||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|RD Pawnshop, Batong Malake, Los Baños, Laguna (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|Touchpay||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|Bayad Center||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|ECPAY||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|Western Union (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|GCash||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|LBC (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|True Money (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|USSC (Accredited only)||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|Country Builders Bank, Inc., Los Baños, Laguna||Concessionaires with account numbers beginning with 011 to 133 (mga konsesyunaryo na may account numbers na nagsisimula sa 011 hanggang 133)|
|Plan Bank, Los Baños, Laguna||Account numbers beginning with 151 to 193, 201 to 208, 333, 335, 341 to 343 (mga konsesyunaryo na may account numbers na nagsisimula sa 151 hanggang 193, 201 hanggang 208, 333, 335, 341 hanggang 343)|
|Ormon Bank, Bay, Laguna||Account numbers beginning with 301 to 306, 308, 309, 317 (mga konsesyunaryo na may account numbers na nagsisimula sa 301 hanggang 306, 308, 309, 317)|
|Rural Bank of Bay, Inc.||Account numbers beginning with 218 to 339 (mga konsesyunaryo na may account numbers na nagsisimula sa 218 hanggang 339)|
|Plan Bank, Bay, Laguna||Concessionaires with account numbers beginning with 311 to 314, 316, 318, 319, 321 to 323, 329, 351 to 353 (mga konsesyunaryo na may account numbers na nagsisimula sa 311 hanggang 314, 316, 318, 319, 321 hanggang 323, 329, 351 hanggang 353)|
|Rural Bank of Calauan, Inc.||Account numbers beginning with 411 to 419, 421 to 428, 431 to 435, 501 to 502, 611 to 615 (mga konsesyunaryo na may account numbers na nagsisimula sa 411 hanggang 419, 421 hanggang 428, 431 hanggang 435, 501, 502, 611 hanggang 615)|
|BPI||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
|PNB||All LARC concessionaires (Lahat ng konsesyunaryo ng LARC)|
Payment centers accept cash payment only and accredited banks accept cash and check payments. Moreso, current water bill and water bill that is 15 days past its due date are accepted (except Plan Bank) unless water has been disconnected.
The customer can go to the LARC Offices to get information about his/her water bill or call LARC at the contact numbers indicated at the back of the water bill.
Before the service line can be reconnected, the customer must pay the following: (1) unpaid water bill, (2) latest water consumption from reading date to date of disconnection (3) reconnection fee, and (4) remaining balance in the installation fee, materials, and other fees if any.
Before the service line can be reconnected, the customer must pay the following: (1) unpaid water bill, (2) latest water consumption from reading date to date of disconnection, (3) reconnection fee, and (4) remaining balance in the installation fee, materials, and other fees if any for service line that is disconnected within the month.
For disconnected service line that is more than one month, the registered owner with his/her valid ID or the authorized representative should bring (1) Affidavit of Reconnection, (2) Photocopies of valid IDs (owner and representative).
If another party or the customer repairs the damage/leak within the meter stand, a penalty of Php 2,240.00 will be paid by the customer to LARC.
If the damage/leak is from the tapping point up to the tail piece, the LARC maintenance team has the authority to repair and obtain materials for the said damage/leak. If the damage/leak is from the check valve up to the gate valve, the LARC maintenance team has the authority to repair, however, the materials needed for the repair will be shouldered by the customer. BUT if the damage/leak is 1.2 meters AFTER the water meter going inside the house, any private plumber authorized by the customer can repair the damage/leak.
No. LARC does not encourage its employees to repair in-house leaks and leaks after the meter.
For damaged meter, you may contact LARC Customer Care Service at (049) 536 0127 or 0331 loc. 108 & 109 from Monday to Friday, 7:00 am to 5:00 pm; Saturday 8:00 am to 5:00 pm. You can also send a Facebook message at LARC’s Official Facebook page – Laguna Water District Aquatech Resources Corporation-LARC.
A concessionaire can close the gate valve to stop the supply of water in the line. In emergency cases, one can adjust the lockwing to achieve the same result. Thus, make sure that your gate valve is functioning through regular inspection or checking.
A right-of-way is the legal right, established by usage or grant, to pass along a specific route through grounds or property belonging to another. In the case of LARC, a right-of-way is the legal right given by the local government to dig, excavate cement or road owned by the government to bury across the other side of the road a water line provided that the said water line will be restored.
One can obtain a right-of-way in the local government office or in the barangay office where his/her house/establishment is located.
The right-of-way is one of the requirements before a concessionaire can pay the installation fee, if any of the requirements have not been complied with by the concessionaire, he/she cannot proceed with his new water permit application.
Yes, the installation fee can be refunded.
First, LARC has the right to inspect where the water being supplied by LARC is being used by the Customer. Second, to ensure that the water is being used by only one household, unless the line was classified as commercial and third, to check where the Customer gets its water supply, if the water line of the house or establishment has long been cut-off.
A booster pump increases the pressure of the water in a household or an establishment. Installation of a booster pump without securing clearance/approval from LARC may affect the water supply in the nearby areas.
This is strictly prohibited since tampering, repair, or use or installing other devices without permission shall be sufficient cause for the disconnection of the water service and penalty charge of Php 2,240.00.
This can happen due to shackle lock malfunction. This should be reported immediately to the LARC office to avoid penalty charges and for LARC to do the necessary repair.
It is not recommended for an applicant to install a water line (in-house plumbing) without the inspector’s permission/approval or visit.
A statement of account indicating the remaining balance will be received by the concessionaire and water supply may be disconnected if the amount is not settled on the due date.
The owner has two (2) options: (1) transfer the account name of the water meter to the buyer or (2) request for the Transfer of Water Meter to his new house, provided, that it is within LARC’s service coverage and water main line/service line is available.
- Damaged water meter
- Illegal connection
- Unauthorized repair/alteration within the meter stand
- Unauthorized repair of damaged/leaking meter
- Unauthorized removal of lock/shackle lock after disconnection
The requirements for the Application for Transfer of Name are the ff:
- Notarized affidavit of Transfer of Name
Additional requirements if:
- LINE IS DISCONNECTED: Notarized Affidavit of Reconnection
- CURRENT OWNER IS STILL LIVING: Waiver letter from current owner and valid ID of current owner
- CURRENT OWNER IS DECEASED: Photocopy of Death Certificate
- Photocopy of 1 valid ID (new owner)
- Photocopy of Absolute Deed of Sale/Land Title
- If new owner has no existing LARC account, attendance to LARC orientation at LARC Office (every Tue & Thu 2:00 pm)
- Special Power of Attorney in case of non-appearance of new owner
- Payment of necessary bills/fees (Php 500.00 water bill deposit is required in the absence of Land Title or Deed of Absolute Deed of Sale)
- Personal appearance for signing the application and Memorandum of Agreement
to water consumed up to 30 cubic meter (maximum with discount) equivalent to 5% and exemption to VAT regardless of the water consumption if:
- The installed service line or LARC account is owned by/named to a senior citizen that resides to the house for a period of one year
- The senior citizen submitted the requirements for the Application for Utility Discount
The requirements for the Application for Utility Discount are the ff:
- Proof of age and citizenship (Senior Citizen ID or Birth Certificate)
- Proof of billing (latest water bill)
- Proof of residence (Barangay Certification)
- Meralco billing/Community Tax Certificate/Any Valid ID
- Filled up application form for Utility Discount
LARC’s service coverage area are Los Banos, Bay, Calauan, Victoria (Masapang and San Benito) and Nagcarlan (Manaol, Wakat at Maravilla).